This article covers the following:
About Volume Discounts
Volume Discounts allow you to apply tiered discount levels to law firms based on invoice totals for a single matter or a group of matters. Each discount defines thresholds that trigger specific discount percentages once approved invoice totals exceed those thresholds.
Approved invoices contribute to the cumulative total used to determine when a discount tier is applied.
Depending on your organization’s configuration, Volume Discounts may be:
- Set up internally by your organization, or
- Managed collaboratively with your law firms.
Using Volume Discounts Efficiently
Volume Discounts require ongoing maintenance to remain effective.
Here are some tips and links to remember as you manage them:
-
Monitor expiration dates:
When a discount period expires, the Volume Discount no longer applies until a new period is created. Create new periods before expiration to prevent gaps.- You may copy an existing period if the new period will follow a similar structure.
-
Assign new matters manually:
When a law firm is assigned a new matter, the matter is not automatically added to an existing Volume Discount. You must manually assign it. -
Review filters regularly:
The Volume Discount List page defaults to showing only Active discounts. Use the Filter By option to view Pending Review, Inactive, or all discounts.
Finding a Volume Discount
The Volume Discount List page displays all Volume Discounts created within your organization, including Active, Pending Review, and Inactive discounts.
You can access the page by one of two ways:
-
Click the Volume Discounts Review Required circle in the Fees & Discounts homepage panel.
-
Click the Volume Discount link in the QuickLinks section of your Corporate Profile page.
-
Click the Volume Discount link in the Administration panel on the homepage.
Filtering Volume Discounts
Use the Filter By dropdown above the Discounts column to refine the list based on status or other criteria. The list updates to display only discounts that match the selected filter.
If you access the page from the homepage panel, it defaults to 'Pending Review.' If you access it from the Corporate Profile page, it defaults to 'Active.' Select 'None' to see all available Volume Discounts.
Viewing the Volume Discount List Page
Once a discount is created, you can view general information about it.
| Column | Description |
|---|---|
| Volume Discount Name | Displays the name of the discount. Click the link in the column to be taken to its Volume Discount Overview page. |
| Law Firm | Displays the law firm assigned to the discount. |
| Status | Displays the status of the discount. |
| Current Period | Displays the active discount period for the Volume Discount. |
| Matters | Displays the discount percentage associated with the specified tier. |
| Accumulated | Displays the cumulative total of approved invoices in that discount. |
| Discount | Displays the current discount percentage associated with Volume Discount. |